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IS419

Retail Banking and Mobile Technology

1 CreditsBoth

Description

The Financial Services Industry was among the early adopters of IT in delivering banking products and services, and in achieving operation efficiencies and increased revenues through new opportunities enabled by IT. This course introduces the retail banking environment and architecture. It delves into some of the key processes that span the front and back office of a bank and the associated banking products that require IT solutions to enable these processes. The curriculum also includes core banking as well as delivery channels such as ATM, internet and IVRS. Emphasis will be placed on Mobile Technology due to the FINTECH focus of the upcoming revamped course for AY 2017-2018 Topics such as FINTECH, banking security, customer and credit analytics, emerging technologies and industry trends will also be covered.

Requisites

Prerequisites: IS213/SMT203/CS302 - Pre-req

Co-requisites: None

Anti-requisites: None

Attributes

Department: SCIS

Course Level: Undergraduate

Tracks: IS/T4BS: Financial Technology Track

Areas: Advanced Business Technology Major Business Options Econ Major Rel/Econ Options Finance Electives Grad Req - Dig Tech/Data Ana (Intake 2024 onwards) IS Depth Electives IT Solution Development Electives Social Sciences/PLE Major-related Technology & Entrepreneurship

Learning Outcomes

Identify a high level retail banking architecture, process and technology framework Differentiate business operation processes and detailed transaction flows in selected areas Ascertain supporting technologies & typical IT solutions for banking service delivery channels with focus on mobile technology (cellular, IOT, mobile devices etc) Identify issues, considerations and tradeoffs for different banking solutions, e.g. internet banking and core banking Identify relevant banking security and data privacy compliances Identify emerging technologies and trends in the industry Apply retail banking key concepts via an innovation project Differentiate retail banking key concepts from other types of banks

Graduate Learning Outcomes

Disciplinary Knowledge, Multidisciplinary Knowledge, Interdisciplinary Knowledge, Critical thinking & problem solving, Innovation and enterprising skills, Collaboration and leadership, Communication, Understanding of global and Asian perspectives, Ethics and social responsibility, Self-directed learning, Resilience

Competencies

Business Environment Analysis, Business Innovation, Business Risk Management, Product Management